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Clients
Here's a partial list of the exceptional organizations who've achieved positive results through our coaching or training programs:
The Alliance
BT2
Community Shares Wisconsin
Dean Health Plan
The McGraw-Hill Companies
McDonald’s USA
Middleton Community Bank
Morgan Stanley
Staybridge Suites
University Podiatrists
UW-Credit Union
American Family Insurance
The Douglas Stewart Company
Success stories
Often prospective clients ask to interview current clients. Here’s one interview to give you more information about what can be achieved. Meet Wendy, Vice President in a Fortune 500 Global Service corporation.
What led you to decide to work with a coach?
Our company was going through a major organizational change. We were anticipating our need for help to adjust to the change.
What were you hoping to achieve through coaching?
I was hoping to accelerate the rate to which my team would adjust to the change. I wanted to best possible morale and outlook on this change. Most people think of change as a negative thing. It makes people nervous about their ability to do their job and protective about the job they hold. We wanted to understand what the team's concerns were and how we could positively impact them to a better place than without a coach.
Describe your experience of working with Nina.
Initially our leadership team had done some vision work - we wanted to be aligned as leaders. Nina helped us through some exercises to get to that. The process was so positive that it went faster than expected. We were able to move on to and focus on our staff.
How has working with Nina changed your leadership approach or work habits?
Actions were sometimes interpreted as territorial, a classic symptom of an organizational change. We no longer get stuck in the perspective of "we" vs. "they" with other departments. We are more on the same page.
Which of the tools Nina uses was most impactful for you?Nina's work with us has changed the entire group dynamic. She had different team members role play and act out as if you were a leader in another department. Basically, we walked in someone else's shoes. Then everyone else moved around the room based on how you related to the experience. There were multiple perspectives going at the same time. Different expectations came out (mgmt. vs. worker). When we all stepped back and understood where people were coming from, we all could then see the company as a whole and not as just one perspective.
We also did some empowerment exercises to boost morale. We came to understand that we are all change agents. We are empowered change agents. We can change processes, ways we do things to fit the new world. We moved from victims to change agents.
The whole department saw the change at the same time. It accelerated what may have happened eventually. It changed the energy of the environment to make things better.
What traits would you say best describe Nina as a coach and mentor?
Nina has personality traits similar to mine - she thinks like an extrovert. Most people and leaders in my department are not. Nina did a good job bringing out all of the personalities in the department, especially people who process before they speak.
Nina moved things along well and quickly. She was very efficient in her work and got results quickly. She was sensitive when things were going slowly and got everyone refocused. She is very perceptive. She allowed people to give input and allowed for reprioritization midstream.
How would you describe your experience to someone who was thinking about hiring Nina?
I'm very impressed with the work she did with our team. Going into this experience I was concerned about the morale of my team. Nina helped turn the corner with our team from a negative way into a positive way of thinking. Nina got people to see the benefit of the change.Empowerment was the key.
How is your team applying this experience?
It's an implicit change. What I see more of is people thinking "why that may be" and "what is really happening". People think less in a personal way and more about the company and what's best for the company.
There is definitely less energy spent on whining and more spent on getting change done. I have certainly seen an increase in productivity. Positive experiences are fueling productivity.